Privacy Policy

Effective Date: 25th Nov 2024

Sequoia Advantage LLC FZ ("Company," "we," "our," or "us") is is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sequoia-advantage.com (the "Site") in accordance with the EU General Data Protection Regulation (GDPR) .

For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is:

Sequoia Advantage LLC FZ
Email: info@sequoia-advantage.com

We collect personal data in the following ways:

• Name, email address, phone number
• Payment details (processed securely via third-party payment providers)
• Business information (if applicable)
• Any other information voluntarily provided via forms, emails, or interactions

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on the site, referring websites
• Cookies & Tracking Technologies: We use cookies for analytics and improving user experience (See Section 6 for details)

Under GDPR, we process personal data based on the following legal grounds:

• Performance of a Contract: When you sign up for our consulting services
• Legitimate Interest: To enhance and secure our website and business operations
• Consent: When subscribing to newsletters or opting in for communications (you can withdraw consent at any time)
• Legal Obligations: When required for compliance with tax or regulatory laws

We use your personal data to:

• Provide and manage our services
• Process transactions securely
• Respond to inquiries and provide customer support
• Improve website experience and analyze usage trends
• Send newsletters and promotional content (only with explicit consent)

We do not sell or rent personal data. We may share data with:

• Third-party service providers (e.g., payment processors, CRM software, marketing platforms)
• Legal authorities if required by law
• Business partners in cases where collaboration is necessary (with your consent)

We use cookies to enhance your experience. You can manage your cookie preferences via your browser settings. The types of cookies used include:

• Essential Cookies: Required for basic website functionality
• Analytical Cookies: Help us analyze website usage (e.g., Google Analytics)
• Marketing Cookies: Used for targeted advertising (only with consent)

For more details, please refer to our Cookie Policy (if applicable).

As an EU data subject, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure ("Right to be Forgotten"): Request deletion of your data (except where legally required to retain it)
• Restrict Processing: Limit how we process your data in certain situations
• Data Portability: Request transfer of your data to another service provider
• Object to Processing: Opt-out of direct marketing or certain processing activities
• Withdraw Consent: If processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@sequoia-advantage.com. We will respond within one month as required by GDPR.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless required by law. Retention periods include:

• Transactional records: 6 years (for tax and legal compliance)
• Marketing data: Until consent is withdrawn
• Inactive user data: Deleted after 2 years

If we transfer personal data outside the European Economic Area (EEA) (e.g., to cloud providers), we ensure adequate protection through:

• EU-U.S. Data Privacy Framework (if applicable)
• Standard Contractual Clauses (SCCs)
• Other GDPR-compliant safeguards

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

If you have concerns about how we handle your data, contact us at [Your Contact Email].

If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with the Data Protection Authority (DPA) in your country.

We may update this policy periodically. The latest version will always be available on our website with the updated Effective Date at the top.

Contact Us:
For any questions about this Privacy Policy, email us at [Your Contact Email].